SHL Minutes have been a great partner for the past three years Minuting our Board and confidential meetings. Their high standard of accuracy, timeliness and comprehension coupled with their discretion and professionalism, has led me to recommend their services several times to other housing associations.

Clare Norton Chief Executive Officer, Peter Bedford Housing Association

I have worked with Susan for around 10 years and am always struck by the phenomenal level of detail she captures, along with all the nuances to provide a first rate, clear and easy to read document. When one of her team attends, the extra layer of proofing and editing by Susan and/or Roxanne ensures my final copy has been rid of any superfluous waffle and my job of checking is so much easier and surpasses anything I have received before. I wouldn’t hesitate to recommend her services.

Dean Gilligan Central Executive Committee GMB

Susan and her team have been taking the Minutes for Care of Police Survivors (COPS) for the last couple of years and doing a fantastic job. We have been assigned a principal Minute Taker, who is incredibly professional and has got to know the organisation very quickly, including a substantial amount of police jargon and acronyms. COPS is a bereavement charity and our Minute Taker has got to grips with the sensitivities surrounding some of the Trustee meetings superbly. Susan is a delight to work with and completely unfazed when meetings have moved date or, more recently, gone online due to the pandemic. Following the meeting, Minutes are always produced within a week and are extremely accurate. I would recommend SHL Minutes Limited to anyone who is looking for a Minute Taking partner.

Tim Buckley Chief Executive Officer, Care of Police Survivors

I chose SHL Minutes Limited because they were highly recommended. I was really impressed by their ability to accommodate at short notice and their exceptional standard of service.

Bharti Jethwa PA to Chief Executive, Harrow Council